United Airlines reportedly told Valeria Szybala that her luggage was in a service area, when it was actually tracked elsewhere.
said from a person who claims to be associated with a company called DCA Couriers United. “I’m delivering the luggage missing from your flight with AA/UA. I want to apologisefor the inconvenience that you’ve had with your bag. Imma deliver it to you today. The issue was that the bag was given to me under a different passenger and I delivered your in a different address and had to go back to that place and pick it up.
After calling the number associated with that text message, Szybala says she was greeted by a man thatto see her with the news crews. While skeptical of the circumstances around the text message, Szybala was excited to have her bag back, but is still interested in answers around why the bag spent so much time moving around the Washington D.C. areaSzybala and United Airlines did not immediately return Gizmodo’s request for comment. This lost luggage debacle comes as many travelers have started
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