Frontier is the worst US airline in 2023, and Spirit isn't far behind, according to recent study — see the list of the top 10 airlines
AirAdvisor, a Boston, Massachusetts-based claims-management company, published its first-ever top 10 US airlines rankings on July 20. The company analyzed data from January 2022 until May this year.The overall score is taken from the average of the individual criteria scores.
"The result: analyzing nearly 1 million reviews, over 5 million flights, and 25 different individual factors,"At the top of the list: Delta Airlines, which had an average score of 7.67, was crowned the best US airline. But two popular airlines — Frontier and Spirit — were ranked at the bottom of the list, with overall scores of 3.22 and 4.11, respectively.
Insider has included the scores of each airline in three criteria — safety, comfort, and reliability — as these are some of the most important factors for passengers when flying with airlines. Take a look at how US airlines rank in 2023, according to AirAdvisor. Entrants are arranged in ascending order of their overall scores.Joe Burbank/Orlando Sentinel/Tribune News Service via Getty Images
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