Ford Fiesta, Focus owners are still facing infuriating wait times for gearbox fixes:
with the PowerShift transmissions during development and decided to continue with production anyway. The rest is history, including the company extending the powertrain warranty on affected models from five years or 60,000 miles to seven years or 100,000 miles. Ford also eventually agreed to a settlement in 2020 that required it to buy back defective Fiesta and Focus models as well as pay out at least $30 million in cash.
The current situation, Ford says, is due to a shortage of the transmission control modules that are necessary for the fix. Speaking to the, Ford spokesman Said Deep said the company is aware of the delays and is "trying desperately" to acquire the modules. He also encouraged people who need help while their car is in for service to call Ford's customer support line at 800–392–3673.reached out to Deep for more comment on this story, but we haven't yet gotten a response.
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