Food ordering surprise: App takes order but restaurant is closed

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Food ordering surprise: App takes order but restaurant is closed
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With many fast food restaurants closing early due to staffing shortages, watch out for apps that may still take your order and money

Food delivery soared during the pandemic shutdowns, and now many of us don't want to give it up. After all, what's easier than sitting on your couch and ordering dinner, then having it show up a half-hour later?

"They took my order, they took my money, and then about 40 minutes later I get a call from the driver saying they are not open, so there was nothing the driver could do," he said. "I came into the store on Monday and asked about getting my money back," Stinson said,"but they told me I had to contact corporate, and there was nothing they can do at the store."It's not just Subway facing this complaint, as Redditt forums are filled with posts about fast food restaurants closing early, and no food waiting for the driver at pickup time.

But Stinson says some employees told him that if a franchise closes early, it might still take an order.

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