Royal Mail says it has to balance price rises against higher costs and fewer letters being posted.
Business reporterFrom 3 April, first class stamps will increase by 15p to £1.10, while second class stamps will rise by 7p to 75p.
But Citizens Advice said nobody should be paying more for a "subpar service" and called for the regulator to act. Royal Mail said the changes had been subject to "careful consideration" with letter volumes down 25% since the pandemic and with the business facing rising costs. "We have to carefully balance our pricing against a continued decline in letter volumes and the increasing costs of delivering letters six days a week to an ever-growing number of addresses across the country.""These record-breaking prices couldn't be coming at a worse time for consumers, who'll now be paying 64% more for a first class stamp than five years ago," said Matthew Upton, director of policy at Citizens Advice.
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