Facebook hired people to transcribe Facebook Messenger voice chats, according to a report.
reported on Tuesday. The company reportedly had the contractors transcribe chats in an effort to improve artificial intelligence.
Facebook shares dipped slightly after Bloomberg published its story, but shares were still up more than 1% for the day.Facebook has since halted the practice, the company told Bloomberg. "We paused human review of audio more than a week ago," the company said, according to the report. Other companies have or are doing the same thing to improve voice recognition in products such as Alexa, Google Assistant and Siri.
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