Facebook used contractors to collect and transcribe audio data from Messenger and Portal devices. It will resume collecting audio from Portal.
that it wasn't just collecting the audio of voice messages sent in its Messenger app and having contractors transcribe it — it was doing the same with the audio of people interacting with its Portal video-conferencing hardware too.transcribed by human contractors to check the accuracy of its speech recognition systems. After this information came out, the company said that it had"paused" the practice, which was used on voice messages sent through Messenger.
Facebook is now resuming human audio transcription on Portal devices, but giving users the option to opt out. Importantly, this means that users automatically allow Facebook data collection and transcription unless they change their default settings. This Portal software update will be distributed to existing devices, and be included in the October lineup.
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