HOUSEHOLDS are facing bill hikes of £94 after a ‘catologue of errors’ by the energy regulator, according to a damning report by Citizens Advice. The charity said Ofgem failed to act aga…
According to Ofgem, an average bill payer needed only £150 in credit to cover typical winter usage.
It also wants a new "consumer duty", making companies accountable for the outcomes their customers experience, and action by Government and Ofgem to protect consumers from unnecessarily steep increases to bills to pay for supplier failures.
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