Dozens of tourists were allegedly locked in a sweltering airport corridor for an hour, only to find out their flight had been cancelled.
One family said the experience had caused unnecessary stress on what was supposed to be a relaxing trip
Temperatures in the space allegedly soared to 30° leading some to feel faint while others attempted to break their way out through a fire escape.The delays meant some were left waiting around for eight hours, while they tried to sort out hotels and onward travel. Among those caught up in the delays were Neil Rylance, 52, and his dad Joe Rylance, 83, from Bangor, North Wales.the delays meant his group of eight would be stuck in Pisa for an extra two days.He estimated that the disruption caused by the experience and cancellation would cost his family more than £2,000.
Neil and his family were not the only ones to express their frustration at the delays and easyJet’s customer service.
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