Railway company phone battery warning over e-tickets
By Jennifer HarbyA railway company has warned travellers to check they have sufficient battery power in their phones if they plan to use e-tickets and railcards.
It added staff on ticket gates had chargers but charging customers' phones could lead to them being delayed.However, it added conductors had no means of distinguishing such passengers from those attempting to evade fares. Neil Grabham, EMR's customer services director, said: "Customers not only have a duty to buy a ticket before they board one of our trains - but also they must be able to present it for inspection.
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