The ambulance service is under 'extreme pressure', with dozens of patients waiting for hours in the heat to get the help they need.
West Midlands Ambulance Service has said it is at Resource Escalation Action Plan level 4 - which the service considers"extreme pressure" - but said claims it had called a critical incident were incorrect.
All 10 ambulance trusts in England are on the highest level of alert and under"extreme pressure". A combination of Covid absences among staff, difficulty caused by the hot weather and ongoing delays in handing over patients to A&E has left ambulance trusts struggling to cope. "We are at REAP level 4, but that is not a critical incident. Equally, we have not called a critical incident, though some ambulance trusts have," the spokesman said.
WMAS chief executive Anthony Marsh told Shropshire ambulance campaigner Darren Childs:"The situation in the county remains very serious."
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