Denver7's robharristv has been tracking the post-Christmas nightmare for Southwest passengers all day at DIA. The Department of Transportation confirmed the agency will investigate the cancellations and ensuing travel headaches
DENVER — Days after severe winter weather across the United States interrupted holiday travel, thousands of passengers at Denver International Airport remain stranded and without their luggage as flight cancellations continue. According to FlightAware, 469 flights in and out of Denver had been cancelled Monday as of 8:30 PM, with three quarters of the impacted flights coming from Southwest.
Southwest Airlines declined an interview request from Denver7, but sent a statement saying that “consecutive days of extreme winter weather” has lead to “continuing challenges” that “are impacting our Customers and Employees in a significant way that is unacceptable.” “This is not Winter Storm Elliot’s fault. This is archaic technology that Southwest Airlines executives need to modernize,” Montgomery said. “The last few days have been absolutely horrible days for Southwest Airlines flight attendants, some of the worst in our history … Southwest Airlines has not done enough to make it right for its customers or its employees.”
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