The Department of Transportation has sparred with airlines over refund delays and flight disruptions.
People Who Fly Private Jets Don't Want to Return to Airlines. But It's Costing Them a Lot More Than It Used to
"It shouldn't take an enforcement action from the U.S. Department of Transportation to get airlines to pay refunds that they're required to pay," Buttigieg said on a call with reporters Monday. He said there are more investigations underway. Blane Workie, assistant general counsel for the DOT's Office of Aviation Consumer Protection, said on the call that there were no other pending cases over refunds against U.S. airlines.
The DOT fined Air India $1.4 million, TAP Portugal $1.1 million, Aeromexico and Israel's El Al $900,000 apiece and Colombia-based Avianca $750,000. DOT said those five airlines together had to pay just over $400 million in refunds. Last year, the DOT fined Air Canada a record $4.5 million over refund delays, more than half of which would go to reimburse travelers.
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