High-quality listening provides benefits to both the speaker and the listener. Here's how to get better at it.
On the other hand, it’s not like you either have it or you don’t. With training, most people will improve their listening skills.
We found that most of the effects on listening quality come from the specific dyad. Listening is a very intimate process. Similar toFor example, if I have anand you listen to me really well by maintaining eye contact and asking questions, I might feel that you’re coming too close to my comfort zone. Thus, I might fare better with a listener who focuses more on the technical details than on my emotions during the conversation.
Secondly, don’t try to fight your internal thoughts and reactions—that would distract from the conversation. Remember, it’s not only about being non-judgmental towards the other person, but also yourself.
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