Excited fans are frustrated with Disney+ just hours after launch, with some experiencing “unable to connect” errors and long wait times for customer support by lisettevoytko
In order to prep for launching Disney+, the company successfully test-piloted the service in the Netherlands, according to Kevin Mayer, Disney’s direct-to-consumer streaming chair., however, that “there are always technology glitches. And you can always improve the technical performance of any service like this and we’ll continue to do so. We haven’t solved everything by any means.”
“The consumer demand for Disney+ has exceeded our high expectations. We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience,” said a Disney spokesperson,’ requests for comment.If more users report connection errors or say that service has been restored for those experiencing issues.
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