While the company first attributed the streaming issues to massive demand, Disney's chairman of direct-to-consumer Kevin Mayer now says that it was a technical matter that will require updates over the next couple of weeks.
When some users rushed to download Disney's new streaming service on its release day of Nov. 12, they were met with an unfortunate error message that read "unable to connect."
While the company first attributed the streaming issues to massive demand, Disney's chairman of direct-to-consumer Kevin Mayer said Tuesday atWhen some users rushed to download's new streaming service on its release day of Nov. 12, they were met with an unfortunate error message that read "unable to connect." The message, which appeared underneath characters from "Wreck-It Ralph," then forced users to exit the service and to try to reconnect at a later time. By 9 a.m.
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