Disloyalty Programs: What Happens If You Break the Frequent-Flier Rules

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Disloyalty Programs: What Happens If You Break the Frequent-Flier Rules
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A friendly reminder that airline tickets are contracts, and if you break the rules, you may face consequences. jbarro writes

Keep climbing — as long you mind the terms in the contract. Photo: Bruce Bennett/Getty Images Last week, Gennady Podolsky was indicted by the Feds for wire fraud. His alleged fraudulent act? Stealing 42 million frequent-flier points from Delta Air Lines.

Gary Leff, who writes the View From the Wing blog on air travel and is a frequent source for my stories on airlines, served in 2014 as an expert witness at the sentencing of a woman who had been accused of stealing SkyBonus points from her employer. Leff, who was a witness for the defense, argued the points in question were much less valuable than the prosecution had claimed. She wasn’t sentenced to any jail time.

Yes: You can lose all of your points! I don’t mean to pick on Delta. All the major carriers have provisions like this in their program terms. And they’re not monsters; just because they can doesn’t mean they’re necessarily going to throw the book at you. What else could get you crosswise with an airline? In general, you are not allowed to sell miles, points, or award tickets to other travelers. Here is what United Airlines has to say about that:

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