'I just don't understand how in this day and age how something like this could happen.'
A Belfast woman has opened up on how her experience at a Westlife concert at the SSE Arena in Belfast was a "constant reminder that I am disabled", after she was moved to an area away from where her tickets were.
Simone said she was cut off when she tried to explain that she was OK with being on the ground floor and was told to go and get her tickets changed at the customer service desk. Eventually, it was decided that she and her friends would watch the show from seats by door 3, which were to the side of the stage.
"He commented that these weren't good seats and he would see what he could do. He returned a minute or so later and apologetically explained that seats at door 4 were the best he could do. "It felt like they were being punished, getting stuck in bad seats, because of my disability," she added."I understand with computers and stuff sometimes there are glitches in the system, but at the end of the day if no wheelchairs are allowed on the ground floor, there shouldn't have been tickets for wheelchairs on the ground floor.
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