An ombudsman finds Nottingham City Homes' 'severe maladministration' had a serious impact on her
A disabled woman was left with rainwater leaking into her home for more than two years because of failures by Nottingham City Homes , an ombudsman found.
She complained water was coming in through the front and rear doors and that there were problems with the windows. The woman also reported a faulty boiler and told NCH her home was excessively cold but it took five months to fix. "The landlord failed to provide a service in line with its obligations under the tenancy and had disregard for good practice in dealing with the defects highlighted by the resident."
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