A Diablo Immortal player who claims to have spent about $100,000 on microtransactions has said he could seek a refund after losing access to PvP games because his skill level is too high
After Blizzard failed to respond to his forum post, jtisallbusiness said he attempted to raise the issue by contacting Blizzard employees via Twitter.
In response, he was reportedly told that the issue was related to his skill level and that Blizzard hoped to resolve it in a few weeks, but that the company couldn’t say for sure.“So now I’m in a situation where i have spent a considerable amount of money, around $100,000 on this game, and I have a character that has not been able to do the thing that I like doing the most in this game, which is Battlegrounds,” he said.
jtisallbusiness said the issue is impacting his ability to make money from the game as a content creator and that he is considering consulting a lawyer after failing to get an adequate response from Blizzard. “My matchmaking record is now so high that I literally can’t get a Battleground, so my question now is do i just not do anything about this or should I hire a lawyer and refund this account and then see what happens?”