The Department of Transportation announced plans to require airlines to provide compensation and cover expenses for amenities when flights are delayed or canceled.
The Department of Transportation announced Monday its plans for a new rulemaking process requiring airlines to compensate passengers whose flights were delayed or canceled.to provide compensation and cover expenses for amenities, including meals, hotels and rebooking flights, when airlines are deemed responsible for stranding passengers at an airport, the news release stated.
The Department of Transportation announced Monday its plans for a new rulemaking to require airlines to compensate passengers whose flights were delayed or canceled.Transportation Secretary Pete Buttigieg One airline currently guarantees frequent flyer miles and two airlines guarantee travel credits or vouchers as compensation if passengers experience significant delays or cancellations caused by mechanical issues or other aspects within the airline's control. No airline guarantees cash compensation when an airline issue causes passengers to be stranded.
The Department of Transportation said it has worked to improve passengers' travel experiences for the past two years.
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