A deaf 16-year-old, traveling for the first time alone, received a kind note from a flight attendant that helped ease her worries.
A simple note written by a flight attendant to a deaf teen, who was on her first flight alone, has garnered attention online after the passenger's mother shared it on Twitter. Although it may have seemed like a simple gesture, the teenager says that it helped ease her nerves, and it's a letter she will"cherish."
“I [felt] nervous because … what if I miss my flight or I don’t know where to go if I transfer,” Ashley told WJLA through an American Sign Language interpreter. “I mean JFK is such a big airport, so I didn’t know where to go.” It was a text from Ashley, which included a note written to her by a flight attendant, which Loretta shared on Twitter.
“Deaf people can do anything,” Ashley told WJLA. “Communication is most important. Communication access is most important, to try to make any effort for deaf people, to make them comfortable instead of making them feel afraid.”“We are extremely proud of the thoughtful approach this Endeavor Air flight attendant took to make the customer feel welcome. Our goal is to make the world a more inclusive place, ensuring travel is easy for all people," a Delta spokesperson told the station.
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