'Ask Amazon': deandunham asked Amazon all the questions LBC listeners wanted answering.
Circa 2.4 BILLION people visit Amazon.com every month making it arguably the most used online marketplace in the World and the ‘go to’ place for many when it comes to buying a wide range of goods. It is therefore unsurprising that I receive so many questions about Amazon during the LBC Consumer Hour and it is befitting that this week I ‘Ask Amazon’ all the key questions LBC listeners have been asking and need to know.
Anjana Anand, Director of Customer Insight at Amazon joined me for what was a very informative interview.
I also tackled the thorny subject of how Amazon customers know who they are buying from. This is a particular bugbear for me as my view is that this information is not clear enough on the Amazon website, leaving customers to often purchase goods from sellers they believe are UK based when in fact they are from China or another overseas territory. Anjana provided her view on behalf of Amazon.
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