A woman who is deaf says she was yelled at, mocked and denied service at the drive-thru of a Jack in the Box restaurant.
A California woman who is deaf said she was yelled at, mocked and denied service at the drive-thru of a Jack in the Box restaurant because she drove straight to the service window without placing her order at the drive-thru's speaker.
Arnaud-Jensen has been deaf since birth, but can speak and read lips in addition to communicating through sign language, according toRevae Arnaud-Jensen, a deaf woman, was refused service and mocked at a Jack in the Box because she didn't order through the speaker at the drive-thru."I can't hear," Arnaud-Jensen says in the video pointing to her ear."You're discriminating" against me.
Jensen told NBC News that the employee's behavior toward his mother left him"shocked." He said they sat at the drive-thru for two hours until Arnaud-Jensen was finally given her food.
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