CVS Health and Walgreens Boots Alliance are going down different paths and at different paces to providing healthcare services inside their stores
But neither pharmacy chain rival is turning away from retail healthcare as a critical growth strategy.to 1,500 stores across the U.S. within three years provides clarity to the drugstore chain’s plan to fill unused and underperforming retail space with more healthcare services, medical supplies and equipment.
“We opened our first three stores in the Houston area earlier this year, and we’re very encouraged by the patient engagement and satisfaction scores, as well as the utilization of our health care services,” CVS chairman and CEO Larry Merlo told attendees Tuesday at the company’s annual investor day. “The HealthHUB program is expected to be a long-term driver of growth across all CVS businesses,” analyst Ann Hynes of Mizuho Securities USA wrote in a research note Wednesday. “Early results back indicate HealthHUB stores outperform traditional CVS stores.”
Walgreens has signed partnerships with health insurance companies and medical care providers to collaborate on in-store health services as well as medical care adjacent to the drugstore., which is developing clinics next to Walgreens in Houston as a precursor to a potential national rollout. And in the Kansas City market, Walgreens has a joint venture with the health insurer Humana to develop senior health clinics inside the drugstores.
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