Some people struggle to get online, putting them at a disadvantage, a Lord's committee says.
Special internet deals for those on benefits should be free of VAT to get more people online, peers have urged.
Bella, who is 18, grew up in a single parent household which struggled for money, "especially during this cost-of-living crisis and Covid". Many can't afford wi-fi "or they can't buy the data on their phone, because they're having to pay for other things like feeding themselves, like keeping the electricity on," she said.
"You need that data. It's vital. I have days when I can't go out and I need to do shopping online. How do you get by if you can't access the internet? It's hard."Eventually the Good Things Foundation, which works to end digital exclusion, provided the family with a tablet and data.
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