Covid: What the 'ping' rule changes mean for small businesses

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Covid: What the 'ping' rule changes mean for small businesses
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What do traders in one market town make of changes to the 'ping' advice?

Emma Cole, who owns The Boathouse, says losing staff through self-isolation coupled with guest cancellations has been difficult"Cancellations have been really bad with people having to ring up at the last minute become someone in their party has been pinged," she says."As a business owner, it will make quite a lot of difference," she says.

"It has been very, very stressful when you lose staff [who have been pinged]. That has a knock-on effect and you really feel the pressure and there's a financial effect, too - when people cancel you are losing money.'I had to isolate at home for 10 days'Travel agent Lee Hunt says getting "pinged" was a "bit of a disaster" for his business"It was a bit of a disaster," he says.

"So not only from my perspective was that difficult, but from a business one, too, it was very challenging. "The travel industry is really struggling anyway, so when I was pinged and we were running on just one person a day, we were having to close early, open late, do half days and there's a good chance we lost bookings and business because of that.""For us this is definitely a step in the right direction," he says.

"We are only working on two staff members at the moment so it gives me confidence that we are not going to need to unexpectedly take time off and we can roster, and it is good for those on the high street, too, and hopefully it will increase footfall."

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