It says patients have become 'abusive' and they need to understand staff are busy.
Health care assistant Aukse Kabasinskaite said work at Thistlemoor Medical Centre has become increasingly busy
Dr Modha says there have been occasions when "frustrated" patients had been "quite abusive to staff"."Over the last few months there have been more and more episodes where people have been unhappy and frustrated. Thistlemoor, in the New England area of the city, has had to recruit more doctors, with two working their first day on Wednesday. Dr Modha says the centre is taking on another five trainees as well.
"If they've got straightforward problems, sometimes you don't need a GP. We need to provide information and education videos to allow the population to care for itself a bit more."Health care assistant, Aukse Kabasinskaite, says patients are reporting everything from colds to back and leg painIt is a scenario that is repeating itself throughout the country.- among the highest ever recorded.
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