The impact of technical KPIs on customer experience is too important to be overlooked.
As a rule, businesses should be measuring the performance of all products. This starts in the development phase, during which businesses can use a range of powerful tools to surface metrics on a product’s eventual performance. Deriving these performance metrics is critical in the early stages in order to anticipate potential bottlenecks, identify areas for optimization and ensure smooth user experience before final release to production.
to grow out of bounds; meanwhile, windows of time to properly test will become smaller and smaller. In the long term, features with errors will reach production unchecked, negatively impacting company reputation and user satisfaction.Measuring the quality of the code is an important part of the development process and can have a tremendous impact on the overall success of the software project.
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