A mother says having a prepayment meter installed has made her situation 'exponentially worse'.
By Charlie Jones and Emma PengellyA mother-of-two said her financial situation had become "exponentially worse" after a prepayment meter was installed at her house.
They have already experienced blackouts at their three-bedroom terraced home after running out of credit.Mrs Jefferies-Wilkin left her job to become a full-time carer for her disabled husband and the couple have two children, aged 12 and 14.Almost 7.4 million people in Britain use prepayment meters for their energy
"We're not far short of being sat here in the darkness with nothing to do. TV, the internet and mobile phones are a luxury for us now." "In addition, we have specially trained customer service advisors who can help manage customers' individual situations sensitively and support them to access the advice and support that best meets their needs.