We asked readers to share their holiday travel woes and we got an earful.
Shelley Morrison is still waiting for an apology for the way she was treated. Meanwhile, she and her daughters never made it to it to Cleveland for Christmas.Ken Sislak of Shaker Heights said his 17-year-old grandson called from Denver early on Christmas Eve to tell him that Southwest had canceled his flight. “He asked if I could find a way to get him home,” said Sislak.
Sislak added: “He arrived on-time. His luggage did not. United forgot to load his checked bag. United delivered his bag mid-morning Christmas Day.”She and her husband, Bob, were due to fly to New York City on Dec. 23 to spend the holiday with their daughter’s family in Connecticut. Her son and daughter-in-law made in from Florida, as well. “No real problems or delays for either of us and no loss of luggage,” she wrote.
Once Salon realized he was going to miss his connection – and it would be days before he could get to California or back to Cleveland – the crew allowed passengers to exit, if they wished.Halle DeLong and her family of six from Euclid drove to Columbus – twice – in an effort to find available seats on a plane to Houston to make a holiday family reunion. Her first flight, on Dec. 26 from Cleveland on Southwest, was canceled.
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