A nationwide border system issue has hit electronic gates at British airports, causing chaos for holidaymakers and passengers arriving into the country.
Images on social media showed long queues building at major airports, with many looking to travel ahead of a public holiday Monday and with schools also on half-term breaks. The failure means travelers must have their passports checked manually rather than by machine. “We are aware of a nationwide border system issue affecting arrivals into the UK,” a Home Office spokesperson told CNN in a statement on Saturday.
“This issue is impacting a number of ports of entry and is not Heathrow specific. Our teams are working closely with Border Force to help resolve the problem as quickly as possible and we have additional colleagues on hand to manage queues and provide passenger welfare. Lucy Morton from the Immigration Services Union told BBC’s Radio 4 that depending on the airport 60% to 80% of travelers go through e-gates.
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