Canon Europe has announced that it is adjusting the Canon Professional Services system in the region into a paid-only support service.
that it is adjusting the Canon Professional Services system in the region, transitioning it to a paid-only support service.
While the details and pricing for each region can differ, a consistent metric among regions is that in order to qualify for higher tiers and better perks, a photographer would need to own a certain amount of equipment which is converted into points. The more high-end, expensive, or “professional” the equipment, the more points are earned.
The company says that in exchange, members are able to get a discount on every repair , an annual maintenance allowance equal to the membership fee, and free next-day business shipping for products. Members also gain access to a dedicated CPS support line and expert business sessions. Hi Gavin, no problem. You're right there are no longer any free tiers of CPS. However you now get a discount on every repair , back up loans on request and an annual maintenance allowance equal to the membership fee.But some photographers aren’t happy with the change, arguing that Canon Europe has added a cost to services that used to be free without sufficiently adding value.
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