Canceled cruise prompts fury among passengers: 'CruiseNorwegian you just canceled my honeymoon 2 DAYS before I was set to sail'
the vessel was still in Barcelona as of 11.15 a.m. CEST Wednesday . He didn't expect the ship to reach Italy, and said guests had been told they could disembark.
"I'm cruising with my family and my kids are disappointed that we're going to miss some ports that they were looking forward to seeing," Hughes said."My wife and I are scrambling to try and salvage the remainder of our vacation and figure out how to get home."passengers had been promised a 50 percent refund on the cruise cost and 50 percent back in credit for future trips.
Hughes said he thought the refund was"fair," but said he felt like passengers were"kept in the dark" while Norwegian decided what to do.a spokesperson for Norwegian said:"We recognize the disappointment and inconvenience our guests have experienced as a result of this unforeseen situation and we offer our sincere apologies.
"Our team is working diligently to assist all of our guests, and we thank them for their continued support and loyalty."
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