The company has apologised 'sincerely' for the problems with the emergency phone service at the weekend.
BT took nearly three hours to alert the government about problems with the 999 emergency phone service, a minister has said.
The issues began on Sunday morning and continued well into the evening, even after BT switched to a "back-up system", parliament heard. "Any failure in the system will undermine faith in our emergency provision. We are seemingly very fortunate that there was no major incident."
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