Thomas Cook CEO Peter Fankhauser apologizes after the world's oldest travel company went into liquidation, leaving thousands of passengers stranded around the world. More:
“I would like to apologize to our millions of customers, and thousands of employees, suppliers and partners who have supported us for many years,” Fankhauser said in a statement.
Customers were told not to travel to airports until they have been informed via a special website - thomascook.caa.co.uk - that they were due on a return flight being organized by the government. Gary Seale, a guest at the Orangers Hotel in Hammamet, Tunisia, posted on Facebook on Saturday that “security have refused to let us out of the hotel and barricaded us in”. He later posted that he had reached the airport and flew home on Sunday.
In the longer term, it could also hit the tourism sectors in the company’s biggest destinations, such as Spain and Turkey, leave fuel suppliers out of pocket and further damage British shopping streets with the closure of hundreds of travel agents.
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