Digital bills benefits companies as mistakes go unnoticed - there are likely to be millions of errors on our energy bills that no one has discovered alone
But let’s be honest, if you haven’t seen your wage slip for a while, chances are you won’t be asking these questions. That’s why I believe vital information like that contained within wage slips should still be provided in paper form. Going online to find information requires motivation and puts the obligation on you to remember to do so. Getting a paper slip puts the obligation on your employer to keep you better informed.
Realistically digitisation only really benefits businesses. Because the less likely you are to scrutinise things, then the less likely you are to complain or be dissatisfied. And that’s even more acute when it comes to businesses that we have contracts with.The wholesale price of energy sparked the biggest affordability crisis in recent memory. However, it did force many of us online to finally check our bills. Many, many people were horrified with what they found.
I’m of the opinion that there are potentially millions of errors with energy bills alone out there. Yet the fact that your bill is online means you may not be aware of problems with how you own energy provider is calculating yours.
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