Customers using what they believe is the 'main' entrance are finding it locked and assuming that the market is shut
Blackpool’s £3.6m revamped market could be losing customers because they are confused about which entrance to use, it has been claimed.
Retail stalls are due to be added later this year when it is expected the front entrance doors will also come into use. The council, which owns the market, said some complaints had been received from some shoppers confused about which entrance to use.But Alan Cavill, director of communications and regeneration at the council, said there was ‘highly visible’ signage on the front doors directing people to the entrance on Edward Street.
“Before I gave up I decided to try the ‘back’ entrance. It was open. Very few people were inside. The signage at the front is very confusing and unclear. These businesses are losing customers!”
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