The Birmingham Water Works Board was able to resolve billing issues for 41 customers who attended a town hall about the water board. Billing staff were set up with computers in the back of the meeting for customers that had questions about their bills.
Jefferson County Commissioner Sheila Tyson called last night’s townhall a “success” and said the Birmingham Water Works Board was able to resolve billing issues for 41 customers who attended.
During the meeting customers were instructed by Johnson to visit billing staff set up with computers in the back if they had questions about their bills. Johnson responded that the utility was attempting to get their estimated bills down to 2,000-3,000 a month and said that they are “striving for perfection.”
Tyson described the BWWB hearing as “an inconvenience” and told BWWB members that she planned to hold her own town hall.
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