Beauty’s Currency of Kindness

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Beauty’s Currency of Kindness
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Brands, corporations and retailers are increasingly upping their kindness quotients.

“Those things manifest how your skin looks and how every cell in your body ages,” he continued. “It actually does have physiological benefits to your body.”Further, in a workforce, where employees sometimes haven’t met each other in person, it’s more important than ever to have a commonality.

For part of its push, Secret teamed with the YWCA for the “Superhero Mom” campaign. In the video, mothers are interviewed about the hardships they face during the pandemic vis-à-vis childcare, their kids spoke about their super-human moms and the brand granted the women a full year of paid childcare.

Other quantifiable ways to measure success of a campaign are equity studies and brand-health trackers. “If you’re a little bit nice to people, it really pays off over time,” continued Klein. “You can easily create a very positive reputation among people.” Costa and his team had to consider what would make people leave their homes for a physical store, instead of purchasing online. Their idea: Shopping in brick-and-mortar had to become like a leisure-time activity.

One executive, for instance, said that an ethos of kindness has been cultivated at Coty Inc., since Sue Nabi’s arrival as CEO in September 2020. Caroline Andreotti, executive vice president global travel retail at the company, described this as “kindness with people in the organization, accepting what is different and being very inclusive as a leader, [being] kind to the planet with the philosophy she has around products.

Kindness also gives employees a higher energy level, so their pace of innovation and productivity go up. Beekman calls all its microbiome-friendly skin care “clinically kind skin care.” “If you look at the ingredient deck on the back of every bottle, kindness is actually listed as an ingredient,” Ridge said.Kindness is at the core of Beekman’s corporate culture. Each new employee learns in orientation that the brand begins with kindness and visits the farm.

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