'Common sense. It's not that common!'
A bakery in Blackpool has shared their no-nonsense response after a "self-entitled" customer called them a "w*****" when they refused to make a multi-layer cake to be delivered on the same day.
READ MORE: Community's shock after village post office sent homophobic notes about 'revolting' Pride flag "Don't then send us abuse, like the one pictured, after we have sent you the facts, i.e. no previous communication, the fact that we are not a factory and multi-layer cakes need at least 3 days notice... Cause honey, them customer service and professionalism skills are gonna go out the window."
Kelly added: "Facts are facts. We are not a factory. We don't bake a selection of layer cakes/celebration cakes to just have on the counter in the hope that someone MIGHT need one last minute. When we say "order before 4pm for same day", that means the counter stuff. Blondies, brownies, brookies and the like.The bakery's no-nonsense response to the "self-entitled" customer quickly racked up over 200 likes and a bunch of comments cheering them on in support.
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