Anxious, overwhelmed, abused: what it’s really like working in retail during the pandemic

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Anxious, overwhelmed, abused: what it’s really like working in retail during the pandemic
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  • 📰 The Guardian
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Between the fear of catching Covid and the stress of dealing with irate customers, staff have gone through a year of hell

‘We spent a good amount of time just preparing for day one of reopening, and it just really wasn’t enough.’‘We spent a good amount of time just preparing for day one of reopening, and it just really wasn’t enough.’I have been in retail for more than four years now, and 2021 was one of the worst in my entire working life.

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