It’s time to write the eulogy. The last rites have been and gone, the casket has been lowered, and the end of forever has finally passed.
Yes, me and the bank whose complaints team describe their own staff as ‘rude and incompetent’ are finally bye-bye-baby.
They’d asked to do security checks. Which was odd, because they’d done them six weeks ago and found an account entirely compliant. But one department doesn’t know what the other’s doing, so they asked again. Fine, I said. Do as many checks as you like. Let’s check, check, check, check, then check again.
That means you’ll freeze my account, for no reason, and again, because you’ve not made yourself available for the call that you want me to participate in, though, clearly, I’ve made myself available, repeatedly. The next appointment came. They didn’t call. Of course they didn’t. The bank in question is as dysfunctional as the contestants on Celebs Go Dating, or any other trashy TV show, for that matter. So I called. There was no answer. They must have been busy in the check, check, check department. I called complaints – again – instead. I got through. The woman listened.
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