The federal government is fining American Airlines $4.1 million for dozens of instances in which passengers were kept on board planes without a chance to exit during long ground delays.
$4.1 million for dozens of instances in which passengers were kept on board planes without a chance to exit during long ground delays.said Monday it is the largest such fine against an airline since rules covering long ground delays took effect about a decade ago.
American owes half the fine in the next 30 days, while the department gave the airline credit for the other half, just over $2 million, for compensation it paid to delayed passengers, according to a consent order that settled the case. The department said its investigation revealed that from 2018 through 2021, American kept 43 domestic flights stuck on the ground for at least three hours without giving passengers — 5,821 in all — the chance to deplane. There are exceptions in which airlines are allowed to bend the rules, including for safety and security reasons, but the department said none of those were factors in the flights it identified.
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