On-time delivery rates fell for Amazon.com Inc van drivers in the latest week, c...
- On-time delivery rates fell for Amazon.com Inc van drivers in the latest week, consulting firm ShipMatrix said on Wednesday, but the online retailer said its performance was “far better than what’s being reported” even as it dealt with record Cyber Monday orders and regional winter storms.
This holiday season is a crucial test for Amazon’s in-house delivery operations. Retailers are racing to secure sales with speedier delivery and other promotions. Amazon.com rolled out one-day shipping in April. A few months later, FedEx Corp canceled its air and home delivery agreement with the world’s leading online retailer.
Wright, 37, whose home in Cincinnati is 20 minutes from two Amazon warehouses, said she had been looking all over for the Bumblebee Transformer and said that was the only reason she did not cancel the entire order. Now that it has arrived, she plans to cancel Prime.
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