BREAKING Amazon's checkout page stops working for some shoppers
Why are holiday shopping records being broken with more spending in retail online and in store with a looming recession? We spoke with an expert.Thousands of customers looking to purchase an item on Amazon early Wednesday encountered an error message on the e-commerce site's checkout page, a rare issue for a platform that has become even more of a central shopping hub for countless households during the pandemic.
There were more than 9,000 user reports of issues with Amazon.com as of 9:30 a.m. ET on Wednesday, according to outage-tracking site DownDetector. The most commonly-reported issue by far was related to checking out on the site, per the DownDetector data. Some customers attempting to check out on the site saw the following error message: "An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience."
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