Airlines should be fined for refund delays, MPs say

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Airlines should be fined for refund delays, MPs say
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Passengers hit by international travel disruption should be better protected.

In its report, UK Aviation: Reform For Take-Off, the Commons committee says that the regulator, the CAA, should be given the power to impose financial penalties on airlines that do not completely refund customers when required to do so by law.

The committee also called for an airline insolvency bill to be introduced in the next session of parliament to better protect consumers, employees and taxpayers. The MPs welcomed ministers' pledges to only apply travel restrictions in "extreme circumstances" in future, and said the government "must compensate the industry for the economic loss suffered" if measures impacting the sector were reimposed.

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