For airlines, the upheaval of the pandemic is heading into a new phase. New variants like Omicron no longer decimate appetite for travel, but airlines are still rebuilding their operation and dealing with already-stretched workforces
At JetBlue Airways Corp. , executives felt confident coming into the Christmas and New Year holiday season. The airline hadThen Covid-19’s Omicron variant arrived. With its headquarters in New York, which leads the country in new case counts,
. Daily sick calls more than quadrupled, Chief Executive Robin Hayes said. On Dec. 21, JetBlue canceled no flights. Four days later, on Christmas Day, it scrapped 12% of its schedule.
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