After mass shootings, this little-known FBI unit focuses on helping victims.
Frank Bignami's wife, Autumn, was clinging to life on a hospital bed, a tube in her throat, when he heard that somebody from the FBI wanted to see him.
For a week and a half, Moores visited the Bignamis every day at the hospital. She helped Frank arrange a place to stay. She booked and paid for his flight home so he could get emergency dental work and see his children. She even convinced him to talk to a therapist when she saw that the trauma was threatening to overwhelm him.
Retrieving personal effects from the crime scene is a common task for an FBI victim specialist. It’s often an act imbued with tragedy — handling a cell phone to the parents of a gunshot victim who didn’t make it, for example. “Anytime that I went out to meet with them, I looked forward to it,” Moores said. “And it wasn't about their gratitude. It was that they were personable. But they were grateful for anything that someone was doing, never this expectations of, `This is what you should be doing for me,’ or being critical in any way, but just felt understood, because it was a blessing to them. And they conveyed that.
Sitting his California living room, Frank choked up a bit when asked what he would say to Cheryl, who is based in Houston. “I'd give her a hug,” he said.“Makes me feel like mission was accomplished. Because that's what we want to do. We want to come in and, in the most awful times of people's life, and bring hope with us.
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