For those worried about flying now... you have options.
However, the airlines aren’t providing many details. Customers could find themselves at the mercy of workers at airline customer-service centers.
United Airlines CEO Scott Kirby said his airline will be flexible with people who have a weak immune system or are concerned about mask-optional flying for any other reason. A United spokesman said customers except those on the lowest-priced “basic economy” fares can delay their travel plans for any reason with no extra fee. He said passengers with special circumstances should call the airline’s customer service number.
“But like we do in all these events, we are taking a look at our policies and ... asking them to get in touch with our reservations office, and we will make sure that we accommodate them in an appropriate fashion,” Isom said.
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